Dear prospective client,
My husband and I built our first home this year. We were apprehensive going into it because of stories we had heard from others who had built homes. However, we were so impressed when we began working with Marc.
Marc is the cream of the crop in our opinion. A few days after signing the paper work on our new home, we received a very professional email from Marc that updated us on the status of construction. We continued to receive these emails weekly. These were wonderful! We were so anxious for our home to be done and it really helped to have weekly status updates.
Marc was extremely professional, and organized. When someone is building your home, they have to be organized. My husband and I are both dentists and have built two dental offices in the past 2 1/2 years. If the contractor is not organized, the entire project will not run smoothly. Marc had a wonderful system for building our home. To our surprise it was even finished ahead of schedule! Also, as business owners, we understand the importance of customer service. Marc consistently provided us with outstanding customer service.
He was attentive to our every question and concern, no matter how irrational our demand or question was. He consistently acted professionally and did not dismiss any of our concerns. That, to us, was amazing! Having worked with contractors on our office build-outs, we were worried about having our concerns down played or ignored but that never happened with Marc. We always felt that he listened to our concerns and changed things to make us happy.
Also, it is evident that he cares deeply about building a high quality, well functioning house and he knows what he is doing. During our framing walk through, he made sure all of our switches for our lights were in a position that worked well for us. he never rushed us on our walk through and made sure we were satisfied with the progression of our home.
On a personal note, Marc was always upbeat and pleasant to be around. He would even answer our emails on the weekends and after business hours! He is a person of integrity and honesty. If we were to build another home, we would be very pleased to work with Marc again. He gets our highest recommendation.
Sincerely,
Jarom & Kelly L.